24-Hour Crisis Hotline: (706) 324-3850
Serving 7 counties in GA & AL · All services free + confidential
Home Contact
Contact Hope Harbour

We answer. Pick the right line for your reason.

Hope Harbour has different contact paths for different needs. The 24-hour hotline is for victims and survivors in any stage of crisis or safety planning. The administrative line and email are for partnerships, press, training requests, and general inquiries. If you are in danger right now, call the hotline directly.

If You Are In Danger Right Now Do not use email. Do not fill out a contact form. Call the 24-hour crisis hotline at (706) 324-3850. Email and forms create records that can be discovered. The hotline is private, fast, and answered every hour of every day.
Four Lines

Pick the path that fits.

!

24-Hour Crisis Hotline

(706) 324-3850

For victims, survivors, people supporting someone in a violent relationship, and anyone in immediate or anticipated danger. Free + confidential.

A

Administrative Line

(706) 256-0237

For business partners, press inquiries, training requests, donor coordination, and general non-crisis inquiries. Standard business hours.

E

General Email

info@hopeharbour.org

For partnerships, donor questions, press, and non-urgent inquiries. Replies within 2 business days. Not monitored 24/7. Do not use for crisis.

T

Training & Education

Education and Prevention training requests: school presentations, faith community trainings, employer trainings, civic group programs.

Request a training
Office Location

Columbus, Georgia.

Hope Harbour's administrative office is in Columbus, Georgia. The 43-bed shelter facility itself is at a separate location and the address is not published for the safety of residents.

For business meetings, donor coordination, partnership discussions, and similar non-crisis purposes, the administrative office is available by appointment. Call the administrative line at (706) 256-0237 to schedule.

For mailing checks, in-kind donations, or other correspondence, use our mailing address:

P.O. Box 4182
Columbus, GA 31914

For larger in-kind donations, please call the administrative line at (706) 256-0237 first so we can coordinate drop-off or pickup.

Address not published for victim safety The shelter address is intentionally kept private. Publishing it would compromise the safety of the victims inside. Hotline intake handles all transportation to and from the shelter.

Service area

Hope Harbour is state certified to serve seven counties across the Alabama-Georgia line:

  • Muscogee County, Georgia
  • Harris County, Georgia
  • Taylor County, Georgia
  • Talbot County, Georgia
  • Marion County, Georgia
  • Chattahoochee County, Georgia
  • Russell County, Alabama

If you are outside our service area, call the hotline anyway. An advocate can help you find the DV agency that covers where you live.

Frequently Asked

About reaching Hope Harbour.

DRAFT FAQ - pending approval from Lindsey + Monica. Drop pins on any answer that needs revision. Q&A pairs like these rank well in AI search engines (ChatGPT, Perplexity, Claude, Gemini) when Hope Harbour content is cited.
When should I call the hotline versus the administrative line?

Hotline (706) 324-3850 is for anyone affected by domestic violence: victims, survivors, people supporting someone in a violent relationship, family members, friends, professionals consulting on a DV case. Administrative line (706) 256-0237 is for business inquiries: partnerships, press, training requests, donor coordination, and general non-crisis questions. When in doubt, the hotline always works.

Why is the shelter address not public?

Publishing the shelter address would compromise the safety of the victims inside. Many residents are actively avoiding people who would harm them. The location stays confidential by design. Hotline intake handles transportation to and from the shelter so people who need shelter still get there.

Where do I mail donations or checks?

Mail checks and correspondence to Hope Harbour, P.O. Box 4182, Columbus, GA 31914. For larger in-kind donations, call the administrative line at (706) 256-0237 first so we can coordinate drop-off or pickup. The shelter location is separate and not published for resident safety.

How do I request a training or speaking engagement?

For Education and Prevention trainings, request through our Education & Prevention service page or email info@hopeharbour.org with audience, group size, available date range, and any specific topics. An education coordinator follows up to scope the program.

How do I contact Hope Harbour for press inquiries?

Press and media inquiries should go through the administrative line at (706) 256-0237 or info@hopeharbour.org. Please be aware that we cannot comment on individual client cases, name residents, or share details that could compromise the safety of victims and survivors. We can speak generally about the work, statistics, and the state of DV response in our service area.

Can my organization partner with Hope Harbour?

Yes. Hope Harbour partners with schools, faith communities, hospitals, businesses, civic groups, and other community organizations on a regular basis. Start the conversation through info@hopeharbour.org or the administrative line. We will route you to the right staff member for the type of partnership you have in mind.

Pick A Line

We answer. You decide which one.

Crisis or not, partnership or training, donor question or general inquiry, there is a path for each.