Whether you are in immediate danger, planning your safety quietly, or supporting someone you love, the first step is the same: talk to an advocate. The hotline is answered 24 hours a day, every day. The call is free and confidential. You can decide what happens next.
Free + completely confidential. Answered 24 hours a day, every day. You do not need to be in immediate danger to call. You do not need to have a plan. You can just talk.
An advocate picks up. They listen. You can share as much or as little as you want. You decide what happens next.
A trained Hope Harbour advocate. Not a call center, not a recording. The same team of advocates rotates through the hotline so calls stay personal. They are trained in trauma-informed listening and crisis response.
Whatever you want to share. We do not require names. We do not require an address. We ask if you are safe right now and what kind of help would feel useful. If you only want to listen at first, that is fine.
You decide. We can help with safety planning, shelter intake, legal advocacy, court accompaniment, counseling, housing assistance, or just being a listening ear. You can talk to us once or stay connected for years. Both are welcome.
You do not have to be ready to leave to make a safety plan. Many people prepare for months or longer. A few quiet steps you can take right now, even before you call:
Hope Harbour does not contact your abuser. We do not show up at your home. We do not file police reports without your consent except in legally mandated cases (child abuse, elder abuse, imminent threat). Your call is confidential.
The only way the call shows up anywhere is in your own phone records. If you share a phone plan or your phone is monitored, consider calling from a different phone (a friend's, a public phone, a workplace line).
No. Many people use Hope Harbour services without leaving their home. Hotline calls, safety planning, legal advocacy, and counseling are all available without moving into shelter. You decide what level of support fits your situation.
If you do decide you need shelter, an advocate can walk you through the intake process and arrange safe transportation. You do not need to figure it out alone.
Call. The hotline is for anyone affected by domestic violence, not just people in active crisis. Many people call to think out loud, to ask questions, to understand options, or to plan for "someday if" situations.
An advocate will listen and help you sort through what you are dealing with. There is no minimum bar to qualify for the call.
Call. We answer calls from people supporting someone they love. An advocate can help you think through what to say, what NOT to say, what resources to share, and how to take care of yourself in the process of supporting someone in danger.
The shelter address is not public for safety reasons. Intake always starts with a hotline call so we can confirm capacity, do intake screening, and arrange safe transport. The call is the door. Once you call, an advocate handles the rest.
The call is free. The conversation is confidential. The decision about what happens next is yours.
